PRIVACY POLICY (data handling)

New Data Protection Legislation is coming in to force in the UK on 25th May 2018. The General Data Protection Regulation (GDPR), is EU wide legislation, and is currently being enacted into UK law and will become the 2018 Data Protection Act.

This legislation will affect every business that handles personal data for clients, customers or staff. Personal data has been defined by the act as 'any information relating to an identifiable person who can be directly or indirectly identified'.

The data we collect on you

We will take all appropriate technical and organisational steps to protect the confidentiality, integrity, availability and authenticity of your data.

  • What information you collect:  The personal data we collect will include information relating to your name, address, date of birth, and wider contact details. We will also collect data relating to your health.
  • What you use it for:  Your contact information is used in order to contact you regarding appointments and ensure that we can get to your home/business for your appointment.  Any health information is used in order to treat any issues you may have.
  • Who you might share it with:  Your information may be shared with your GP or other Consultant, but never without your permission or authority.
  • How long you keep it for:  Personal data will not be kept for longer than is necessary. In the case of a client's treatment notes, records will be kept for 7 years after the last treatment. In the case of minors' records, these will be kept for 7 years after they reach the age of 18.

You have the Individual Rights under the Data Protection act 2018:

  • To be informed about the personal data we hold on you
  • To access your personal data
  • To object to the processing of your personal data
  • Restrict the processing of your personal data
  • To rectify your personal data
  • To erase your personal data

You can exercise your Individual Rights at any time without charge. However, if your request is considered repetitive, unfounded or excessive a reasonable administration fee can be charged.